The National Association of Community Health Centers (NACHC) is the national membership organization for the nation’s federally qualified health centers (also known as FQHCs or Community Health Centers). Health centers are nonprofit, community-directed health clinics that provide access to high-quality, culturally competent, and comprehensive care to people living in medically underserved areas. NACHC strengthens the health center movement through advocacy, training, and technical assistance, clinical and operations support. NACHC is committed to an equitable, diverse, and inclusive workplace.

Job Purpose and Basic Function 

The HR Operations and Rewards Specialist ensures efficient daily HR operations, accurate Human Resources Information Systems (HRIS) data management, and the development/implementation of HR policies, procedures and workflows. This role focuses on HR operations, total rewards strategy and system management. The specialist collaborates with the Deputy Director of Rewards and other managers to align HR programs with NACHC's strategic goals.

Description of Primary Responsibilities and Duties

• Oversee daily HR operations to ensure efficiency and compliance:
  a) Ensure adherence to organizational policies and legal requirements.
  b) Streamline, develop and implement HR processes and create workflows for maximum efficiency.
  c) Conduct regular audits to ensure compliance with federal laws and regulations.
• Manage employee full lifecycle processes, including onboarding, offboarding, promotions, and transfers:
  a) Develop and implement effective onboarding programs.
  b) Coordinate and manage employee offboarding processes.
  c) Facilitate smooth transitions during promotions and transfers.
• Provide support and guidance to employees and managers on HR-related issues and inquiries:
  a) Serve as the primary point of contact for HR-related questions and concerns.
  b) Offer guidance on HR policies, procedures, and best practices.
  c) Address employee and manager inquiries in a timely and effective manner.
• Maintain and manage the Human Resource Information System (HRIS) to ensure accurate and up-to-date employee data:
  a) Ensure the integrity and accuracy of HRIS data.
  b) Conduct regular data audits and updates.
  c) Troubleshoot and resolve HRIS-related issues.
• Generate reports and analyze HR data to support decision-making and strategic planning:
  a) Create regular and ad-hoc HR reports.
  b) Analyze HR metrics to identify trends and insights.
  c) Provide data-driven recommendations to support strategic initiatives.
• Administer compensation and benefits programs, including salary reviews, incentive plans, health insurance, retirement plans, and other employee benefits:
  a) Oversee the administration of all compensation and benefits programs.
  b) Conduct salary reviews and manage incentive plans.
  c) Ensure timely and accurate processing of health insurance, retirement plans, and other benefits.
• Facilitate training sessions and workshops on HR-related topics as needed:
  a) Identify training needs within the organization.
  b) Develop and deliver relevant training programs.
  c) Evaluate the effectiveness of training sessions and make improvements.

Professional/Technical Knowledge, Skills & Abilities

• Bachelor’s degree in human resources management, Business Administration, or a related field.
• Minimum 2-3 years of experience in a generalist HR role with a focus on compensation and benefits administration or HR Operations and HRIS.
• Strong understanding of HR principles, practices, and employment law.
• Proven experience with HRIS configuration, data analysis, and reporting.
• Experience configuring and managing Smartsheet or similar workflow management systems (a plus).
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint.

Salary Range:

$50,000 - $60,000