The National Association of Community Health Centers (NACHC) is the national membership organization for the nation’s federally qualified health centers (also known as FQHCs or Community Health Centers). Health centers are nonprofit, community-directed health clinics that provide access to high-quality, culturally competent, and comprehensive care to people living in medically underserved areas. NACHC strengthens the health center movement through advocacy, training, and technical assistance, clinical and operations support. NACHC is committed to an equitable, diverse, and inclusive workplace.

NACHC’s Health Center Operations and Governance (HCOG) functional area strives to preserve, strengthen and expand the health center movement. We do this by supporting the health center volunteer Boards of Directors and workforce with leadership development, operational performance improvement tools, and through the application of data to inform decision making and drive learning.  We design, deliver and evaluate health center training services with three guideposts in mind: content relevance, engaging instructional design and leveraging partnerships. This ensures an impactful and practical learning experience that directly translates into a thriving health center for communities, patients and employees.

Reporting to the Director, TTA Implementation and Partnerships the Specialist, Health Center Operations and Governance will be responsible for the provision of operational and project management support to all members of the Health Center Operations and Governance to support the execution of trainings and resources Including administrative and procurement management support.  

Key Responsibilities

·       Responsible for the contract and letter of agreement (LOA) process from vendor selection to closeout. 

·       Provides advanced business operations support for grant execution and oversight activities, including organizing records and data, improving knowledge management, and maintaining SharePoint and other platforms. 

·       Provides logistical and technical support for all in-person and virtual trainings and conferences.

·       Contribute to NACHC’s overall programming and objectives

Skills, Knowledge, and Expertise

·       Excellent organizational and project management skills to manage multiple deadlines and details simultaneously. 

·       Foster a collaborative working environment by promoting open communication, sharing knowledge, and fostering a culture of accountability and excellence. 

·       Proactive attitude and initiative to identify opportunities for process improvements and efficiency enhancements. 

·       Excellent oral and written communication skills including demonstrated expertise in professional writing, proofreading, and editing.   

·       Demonstrated ability to prioritize demands and simultaneously manage a variety of activities to meet deadlines with attention to detail and quality.   

·       Must have excellent interpersonal and customer service skills to handle sensitive situations and the ability to work with diverse audiences including training participants, board committees, consultants, external partners, and other departments/divisions within NACHC.   

·       Complies with organizational policies, procedures, and standards of ethics and integrity. 

·       Technical skills:

o   Excellent technology skills, particularly with Microsoft Office Suite (Outlook, Word, PowerPoint, SharePoint, OneDrive, Teams), Google Workspace, and Zoom 

o   Familiarity with or willingness to learn additional common tools (e.g., SharePoint Lists, Asana, Cobblestone, Smartsheet, etc.) 

Salary Range

$65,000 - $70,000