Project Manager, SDOH

Bethesda, Maryland, United States | Population Health | Full-time | Partially remote


The National Association of Community Health Centers (NACHC) is the national membership organization for the nation’s federally qualified health centers (also known as FQHCs or Community Health Centers). Health centers are nonprofit, community-directed health clinics that provide access to high-quality, culturally competent, and comprehensive care to people living in medically underserved areas. NACHC strengthens the health center movement through advocacy, training, and technical assistance, clinical and operations support. NACHC is committed to an equitable, diverse, and inclusive workplace.

Responsible for performing project management tasks, creating, and implementing training programs and supporting health centers in developing and implementing data-driven strategies to assess and address patient-level social needs and structural factors that contribute to health inequities.
1. Project Management -Equitable Health and SDOH
a. Support comprehensive project plans that outline the project scope, objectives, deliverables, timelines, and resource requirements. This involves breaking down the project into manageable tasks, estimating durations and dependencies, and creating a project schedule.
b. Monitor project progress, track key metrics, and ensure projects are on track to meet its objectives that contribute to NACHC Strategic Priorities and demonstrate health center value.
c. Regularly assesses project performance, identify deviations from the plan, and take corrective actions as necessary. This includes managing changes, resolving conflicts, and maintaining project quality.
d. Manage the entire contract development process, including drafting, revising, approving, filing, distributing, and invoicing. Administer active contracts to identify, notify, and ensure completion and compliance with all deliverables in collaboration with the Population Health Division and other responsible parties.
e. Identifying potential risks and developing strategies to mitigate them. This includes assessing risks, developing contingency plans, and monitoring and addressing risks throughout the project lifecycle. Ensure that risks proactively managed to minimize their impact on the project's success.
f. Close out projects by ensuring all project deliverables are completed, documented, and handed over to the appropriate stakeholders. Support project reviews including project evaluation activities to assess the project's success, identify lessons learned, and document best practices for future projects.
2. Training and Technical Assistance
a. Collaborate in the development and execution of high-impact learning and peer engagement opportunities at various levels (local, state, regional, and national), including in-person trainings, webinars, podcasts, learning collaboratives, virtual office hours, and educational sessions at national conferences.
b. Provide technical assistance in form of office hours and presentations to Primary Care Associations, Health Center Controlled Networks, health centers, and other relevant stakeholders focusing on leveraging SDOH data to inform health equity efforts and enhance population health.
c. Co-develop content for self-paced modules that facilitate independent learning and skill development for project participants.

d. Coordinate impactful online and in-person learning, and peer engagement opportunities tailored for community health center staff (i.e PRAPARE® Tiger Team, Community of Practice, Listening Sessions)
e. Proactively promote PRAPARE and project activities to various audiences, including health center and non-health center stakeholders, through presentations, social media publications, and other appropriate channels.
3. Grant Writing and Publications
a. Conduct in-depth data analysis to generate valuable insights that inform program decisions and drive evidence-based interventions.
b. Prepare and publish comprehensive reports, papers, and other publications to effectively disseminate research findings and communicate program outcomes.
c. Support the development, administration, and analysis of small group shared learning activities, capturing valuable lessons learned for program improvement.
d. Support the maintenance of a comprehensive database that is used to track and analyze health center innovations to address the vital conditions framework.
e. Maintain a comprehensive database of PRAPARE users and stakeholders, ensuring accurate and up-to-date information for effective communication and engagement.
f. Conduct qualitative interviews with health centers to identify strategies used to address the vital conditions framework.
g. Analyze and retrieve relevant data as necessary from the UDS (Uniform Data System) to evaluate the screening and utilization of SDOH assessments amongst health centers.
h. Develop graphics and interactive visuals for online engagement platform and presentations.
4. Stakeholder Management
a. Organize and facilitate meetings with project partners, project advisory group, health center stakeholders, and other relevant individuals. Maintain records of meeting discussions, decisions, and follow-up actions.
b. Manage consultants and ongoing maintenance contracts related to the PRAPARE platform and grant activities, ensuring smooth operation and adherence to project requirements.
c. Engage with internal and external stakeholders as a focal point for food-related health center initiatives. Actively participate in internal housing-related workgroups and committees, collaborating with external stakeholders to identify synergies and opportunities for health centers.
d. Lead process improvement efforts on national meeting poster program. Responsibilities include engaging internal stakeholders, developing and testing abstract scoring and reviewing methods, overseeing abstract solicitation, reviewing

submissions, developing voting methods, coordinating awards, and developing proposals for NACHC leadership. e. Train and oversee staff on website updates and engagement. Engage with Director of IT and Communications department as needed.
1. Moderate understanding of social drivers of health, the role of structural racism and discrimination in health inequities, and strategies/approaches to address upstream factors to improve community health and well-being a plus, but not required.
2. Strong written and oral communication skills. Experience synthesizing complex issues and crafting training, communication, and data-driven resources for different audiences, including communities, policymakers, academics, and others.
3. Strong time-management and organizational skills. Ability to accomplish multiple short¬ and long-term work activities independently, under tight deadlines, and in collaboration with team members and stakeholders.
4. Ability to evaluate promising practices from the field.
5. Experience with community health improvement projects
1. Master's degree or higher in a relevant field such as public health, healthcare administration, or social work.
2. Any specialized certifications or training in social determinants of health (SDOH) or health equity, such as the National Association of Community Health Centers' (NACHC) Social Determinants of Health (SDOH) Certification Program.
a. Proficiency in Microsoft Office 20I0, social media tools, and development of infographics.
b. Knowledge and proficiency in HTML a plus.
• Cultivate a collaborative and high-performing project team environment by fostering open communication, trust, and mutual respect among team members.
• Motivate and inspire team members to excel in their roles, promoting a sense of teamwork and unity.
• Proactively address conflicts and facilitate their resolution in a constructive and timely manner, ensuring that team dynamics remain positive and productive.
• Facilitate effective communication and collaboration among team members and stakeholders, promoting active listening, clear and concise messaging, and the exchange of ideas and feedback.
• Engage in ongoing communication with the supervisor, providing regular updates on program progress, including successes, challenges, and any relevant information that may impact the project's outcomes.

PHYSICAL DEMANDS: Work is performed in a typical office environment.